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Inserting reminder events into customer calendars

Using ICS files to allow customers to insert invoice payment reminders into their calendars

Written by Jack Daffron

When sending a reminder email, there is the option to automatically attach a ICS file. Which triggers a prompt to allow the customer to quickly add the reminder to their calendar.


We recommend only doing this on one reminder, to avoid duplicate events.


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Here is an example of how it appears in Gmail:
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When imported into a calendar, more information will be shown, such as amount and an online link to the invoice so they can easily pay.
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