If you would like your late fees to be automatically emailed to your customers. You can setup email notifications to send to both your customer, and to you.
> Select Settings > Email Settings.
> Select your preferred email notification options (in the red box on the right).
Email Notications Overview:
Safe Mode
Stops any background processing of invoices while enabled. Turn off once you are happy with your policy settings.
Send late fee notification to customer?
Send an email to the email address on the contact file when a late payment invoice is issued.
Send late fee notification to yourself?
Send an email to the email address associated with this organisation when late payment invoice issued.
Use Custom Emails?
Setup a custom branded email.
Setup custom email notifications
> Select Use Custom Emails?
When the below editor loads:
> Set a custom Subject Line.
> Set the remainder of the invoice theme settings.
To use the custom merge tags.
> Select the any text box.
> Select Merge Tags, and the Merge tags you can use will drop down. Select them to insert them into your email theme.
> Select Save Email Template.