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How to setup custom email notifications

Learn how to setup and edit your customer email notifications

Denym avatar
Written by Denym
Updated over a year ago

Depending on your plan, you're able to make changes to your customer email notifications.

With custom email notifications you will be able to;

  • Edit the emails that your customers receive when you send them late fee notifications, including adding text and your logo.

  • Edit the email subject line of what they receive.

To find the email editor

> Go to the General tab

> Select Use Custom Emails?

Important: When editing the email subject, make sure you include the merge tag {{{original_invoice_number}}}

Important: When editing the email content, make sure you use the ALL of the custom merge tags in the email editor selected in red below;

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