Each Paidnice user can choose which email notifications they receive, and these settings are set separately for each organisation. This means you can get a weekly report for one organisation but not another, and your choices don't affect what your teammates receive.
Where to find your notification settings
Click your name in the top-right corner and select My Account.
Scroll to the Email Notifications section.
Choosing your notifications
Each of your organisations has its own dropdown. Open it, tick or untick the notifications you want, then click Save Notifications.
Available notifications
Assignment — sent when you are assigned to an item such as an escalation or invoice.
Mention — sent when you are mentioned in a note.
Quote Response — sent when a quote is accepted or declined in the portal.
Payment Plan — sent when a payment plan is created.
Inbound Messages — sent when an inbound SMS or email is received.
Weekly Report — a summary email sent weekly for the organisation.
Good to know
Settings apply only to your own account — other users in your organisation manage their own notifications.
Changes only take effect once you click Save Notifications.