Skip to main content

πŸŽ₯ How to Add 30/60/90 Day Aging to Customer Statements

Also learn how to automate send offs each week or month

Denym avatar
Written by Denym
Updated over 3 weeks ago

In this video, you'll learn:

  • How to set up automated statements with aging analysis.

  • How to customize your aging periods (30/60/90 days or any intervals you prefer).

  • How to configure the visual presentation of aging breakdowns.

  • How to automate statement delivery to customers.

  • How to create a branded customer portal with aging information.

Note: this also works for QuickBooks Online.

Step 1: Create Your Statement Policy

  1. Log into Paidnice and navigate to Policies.

  2. Click Add Policy β†’ Statement.

  3. Name your policy (e.g., "Monthly Statement with Aging").

Step 2: Configure Statement Settings

Frequency Options:

  • Monthly: Most common, typically sent on the 1st.

  • Weekly: For high-volume businesses.

  • Bi-weekly: Balance between monthly and weekly.

Recipient Filtering:

  • Outstanding balances only: Recommended to reduce email volume.

  • Overdue balances only: For collections-focused statements.

  • All customers: Include zero-balance confirmations.

Timing Optimization:

  • Send time: 9:00 AM maximizes open rates.

  • Day selection: Avoid Mondays (busy) and Fridays (weekend).

  • Time zone: Match your primary customer base.

Step 3: Enable Aging Analysis

  1. Scroll to Statement Settings.

  2. Enable "Show Aged Analysis Breakdown".

  3. Configure your aging buckets.

Step 4: Customize Aging Periods

Standard Configuration (Recommended):

  • Bucket 1: 30 days

  • Bucket 2: 60 days

  • Bucket 3: 90 days

  • Bucket 4: 120+ days

Support Resources

Need help implementing aging analysis? Contact [email protected] for:

  • Setup assistance and configuration review.

  • Custom aging bucket recommendations for your industry.

  • Statement template optimization.

  • Portal setup and training.

Remember: Clear aging analysis transforms statements from simple balance notifications into powerful collection tools. Your customers will appreciate the transparency, and your cash flow will reflect the improvement.

Did this answer your question?